Recently, while learning Dynamics CRM 2011 in VirtualBox, I had a problem. I placed the data for import and in the status, it kept on showing "Submitted". There was no change.

The question that raised in my mind: Why status is not changing from "Submitted" to some other? I thought for waiting some time. The status was still same.

I got confused and this and went for system restart. Still, no progress. This raised a question - What's making this so? To track down the issue, I directly went to Services Panel to check out if something is wrong.

After checking the screen, I found that "Microsoft Dynamics CRM Asynchronous Processing Service" was not started. Thinking this is related to CRM, I started the service manually (though its startup type is set to "Automatic"), and to my surprise, the data got imported successfully in next 2 mins.

So, in nutshell, this means:

Microsoft Dynamics CRM Asynchronous Processing Service must be running for at least "Import" functionality to get completed.

Will keep updating here more such kind of issues.

(Linked from my original entry at: http://sanket-shah.com/2011/07/18/dynamics-crm-2011-importance-of-asynchronous-processing-service)